As a consumer protection lawyers, we defend your rights as a digital consumer against information society service providers. We also help companies to comply with consumer and user regulations.
Lawyers specializing in digital consumer protection rights
Consumer protection and the internet
The Internet has brought new contracting modalities such as e-commerce and nowadays the contracting that revolves around the metaverse.
These new forms of contracting are not without risk, as these “virtual” markets sometimes make it easier to infringe consumer and user rights and to engage in practices that are unfair to consumers and users.
The legal framework protects consumers and users against abuses and mistakes by entrepreneurs, especially when they purchase goods and services to satisfy their basic needs (food, health, housing, transport, communications, etc.).
One of the essential rights of consumers is access to clear, transparent and trustworthy information about the goods or services they purchase, all of which should guarantee them adequate knowledge about the use, consumption and enjoyment of these goods or services. There are procedures available to consumers and users to claim for damages caused by defective products or services, to claim for liability, unfair practices, abusive clauses, to claim for non-conformity of goods and services, etc.
As lawyers with expertise in consumer protection law, we help consumers defend their rights and interests in the digital age against information society providers. We also advise technology and digital companies on how to align their business activities with the rules established by consumer and user regulations.
Lawyers specializing in digital consumer protection law for digital businesses
We assure companies that their digital and technology businesses will comply with consumer and user regulations.
The way in which you contract with the consumer determines the relationship you have with them in the long term. At Algoritmo Legal we help companies to ensure that their businesses are respectful with consumers and guarantee their rights. Our legal advice is essentially preventive, as it aims to help companies avoid administrative sanctions and future civil claims.
Services for companies
- Advising on distance contracts and contracts celebrated away from the business establishment.
- Drafting legal texts on electronic contracting.
- Design, negotiation and drafting of general terms and conditions for e-commerce goods or services.
- Consumer legal advice in sectors that are currently under-regulated (artificial intelligence, blockchain, crypto assets, metaverse, NFTs, drones, internet of things, robotics, etc.).
Services for consumers and users
- Defense and legal action for the presence of unfair terms in electronic contracting.
- Claims for damages in the area of employer’s liability for defective products and lack of conformity with goods and services, including digital content (termination of contracts of sale of NFTs, misleading advertising in the metaverse, etc.).
- Consumer protection to exercise the right of withdrawal, to return products or services purchased on the internet or in the metaverse, to demand post-sale guarantees.
- Legal advice on breaches of contract by technological companies, including mobile phone companies, digital content services, drone and connected objects companies (internet of things and internet of bodies) and products or services incorporating artificial intelligence systems.
What do we guarantee as consumer protection lawyers?
- Personalized and professional attention.
- Contracts drafted in clear language taking into account the guidelines of legal design.
- Contracting with legal certainty.
- Absolute confidentiality.
- Legal advice in accordance with the law.
- We operate throughout Spain.